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Terms and Conditions

Welcome to RocheHayatt Luxury Perfumes. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. General

By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in fragrance, packaging, or color may occur. We do not guarantee that product descriptions or other content are error-free. 

3. Pricing & Payments

All prices listed are in INR (₹) and are subject to change without notice. We reserve the right to refuse or cancel any order placed at an incorrect price. Payments must be completed through the available payment methods on the website.

4. Orders & Acceptance

Once you place an order, you will receive a confirmation. This does not guarantee acceptance. We reserve the right to cancel or refuse any order due to product unavailability, payment issues, or suspected fraud.

5. Shipping & Delivery

We aim to deliver products within the estimated timeframe. However, delays may occur due to unforeseen circumstances. Shipping timelines may vary depending on your location.

6. Returns & Refunds

Due to the nature of perfumes and hygiene standards, we only accept returns in case of:

  • Damaged product
  • Wrong item delivered

Requests must be raised within 48 hours of delivery with proof (images/videos). Refunds or replacements will be processed after verification.

7. Intellectual Property

All content on this website—including logos, images, text, and designs—is the property of RocheHayatt and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy. By using this website, you consent to such processing.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

12. Contact Information

For any queries, please contact us:
Email: support@rochehayatt.com
Phone: +91-XXXXXXXXXX